Ignite26/27
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Phase 05

March–April 2027

Adopt

Adopt is about turning a working solution into one that actually gets used. You learn user research, change management and how to measure real usage, and how a good handover lets the client keep running it. Weekend gathering 2, 13–14 March, runs The Phoenix Project as a DevOps simulation. Towards the end of the phase, work on your own portfolio begins.

Learning objectives

  • Design an adoption strategy for an AI initiative
  • Run user research and measure actual usage
  • Facilitate workshops that anchor change
  • Design a handover that secures the client's continued operation
  • Curate your own portfolio: selection and narrative

Core topics

  • 01Change management: Prosci ADKAR
  • 02User research and adoption metrics: WAU, engagement depth, feedback loops
  • 03Workshop facilitation and executive communication
  • 04Handover, operational transfer and AgentOps
  • 05Data governance for AI: lineage and consent (Tuner)
  • 06Portfolio: selection, narrative and visibility

Technologies and frameworks

  • Adoption dashboards (Mixpanel, Pendo, custom)
  • Workshop tools: Miro, Figjam, Slido
  • Documentation templates for handover

Sessions in this phase

  • Masterclass on adoption design
  • Dojo: 'change in the client organisation — what you meet'
  • Dojo on adoption barriers in practice
  • Weekend gathering 2, 13–14 March: The Phoenix Project, user research, workshop facilitation and oral defence rehearsal
  • Frontier Friday

Artefacts Ignitere deliver

  • 01Adoption plan with measurable KPIs
  • 02Workshop series designed and delivered at client
  • 03Handover document and client runbook

Courses in this phase

Shared coursesAll Ignitere

  • Change management for AI adoption

    The five steps users must pass through before they actually use the solution.

  • Portfolio and visibility

    Show your work so clients remember you.

  • User research and adoption metrics

    Measure whether the solution creates real value, not just logins.

  • Handover and operations of AI solutions

    Hand over a solution so the client can run it without you.

  • The Phoenix Project — a DevOps simulation

    A four-hour simulation: save Parts Unlimited together

Track courses · Ignite Builder

  • User feedback and instrumentation

    Build AI systems that learn how they are actually used

Track courses · Ignite Tuner

  • AI governance: frameworks, registries and control points

    The frameworks clients ask about, and the control points actually used

Track courses · Ignite Shaper

  • Executive communication for AI initiatives

    Talk AI to leadership without losing them.

  • Workshop facilitation for AI transformation

    Lead a workshop that moves from abstract problem to concrete plan.

Cross-cutting threads

  • Change management
  • Consultant craft
  • EU AI Act practice
Phase 04Operate
Phase 06Graduate